The general terms of business apply to all contracts and agreements regarding advertising through digital channels, website development and maintenance, as well as social media account management. If other conditions are agreed upon in a contract, those conditions apply. These terms apply to business in Bosnia and Herzegovina.
AdConnecta provides an official offer with a proposed budget and projected results, valid for 30 days. After this period, we reserve the right to update the offer. Execution begins after written confirmation of the offer by the client, including payment as per the submitted offer.
Due to required approvals from platforms like Google and Facebook, campaign approval may take time, which is beyond AdConnecta's control. We commit to keeping the client informed in a timely manner.
Website development starts upon receipt of necessary materials and written confirmation of the offer by the client. All comments must be submitted in writing via email.
Prices for campaigns and web development services are defined in the offer accepted by the client. Payment is made based on the proforma invoice and before the start of the campaign or project, unless otherwise agreed.
AdConnecta reserves the right to change prices in case of significant cost changes, with prior notification to clients.
Cancellation or suspension of a campaign is possible by written request from the client, considering the time required to implement the change.
The client is required to deliver all necessary materials to the AdConnecta team at least seven days before the campaign starts. The agency commits to preparing banner and visual proposals based on the provided materials.
The client agrees to adjust provided visuals to the recommended formats and technical specifications.
The client is obligated to provide the Agency with all necessary technical access for the implementation of campaigns and website development.
In case of a dispute, the competent court in Sarajevo has jurisdiction.
The privacy policy applies to all agreed campaigns, advertising contracts, website development and maintenance agreements, as well as administration and management of social media accounts.
AdConnecta respects your privacy and is committed to protecting the information you provide. We only collect data relevant to the services we offer.
Data is collected solely for the purpose of providing agreed services, communication, and improving our offerings. Data will not be used for purposes not previously approved by the client.
Data is stored during the duration of the contract or until the client requests deletion.
AdConnecta will not share your data with third parties except to execute the agreed campaign or as required by law.
We apply security measures to protect data from unauthorized access and misuse.
Clients have the right to request access, correction, or deletion of their data, and to withdraw consent for future use.
For more information, contact us at: [email protected]